Privacy statement

November, 2018

Your privacy is of great importance to ARDOL. We therefore comply with the privacy regulations. This means that your personal data is safe with us and that we will always use it properly. In this privacy statement we will explain what we do with your information at this website of Ardol.

If you have any questions, or want to know exactly which information we keep of you, please contact ARDOL BV.

Statistics and profiling
We will keep track of statistics on the use of our website. With these statistics, we improve our website to show only relevant information to you. We can combine your personal data to learn more about you.
Of course we will respect your privacy at all times. If you do not want this, you can always report this to us. For this we will use your IP address. We have a legitimate interest in this. We will keep this information for one year.

Contact form, Chat function, White paper form and Newsletter
With the contact form, chat function and white paper form you can ask us questions or make requests. For this we will use your e-mail address, telephone number and your conversation logs. We do this on the basis of your consent. Until we are sure that you are satisfied with our response, we keep this information six months thereafter. This way we can easily access the information in subsequent questions. We can also train our customer service to be even better.

You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Each newsletter contains an unsubscribe link. You can also report this through your account.
Your e-mail address will only be added to the list of subscribers with your permission. This data is saved until you cancel the subscription.

Provision to other companies or institutions
We will only give your personal details to other companies or institutions if this is necessary for our website or if we are legally obliged to do so (for example if the police require this if there is a suspicion of a crime).
We work together with certain companies. So these partners can get your personal data. This is necessary to send you the newsletter.

Cookies
Our website uses cookies. Cookies are small files where we can store information so that you do not have to enter it all the time. But we can also see when you are visiting us again. When you visit our website for the first time, we present a notification with an explanation about cookies. Hereby we will ask for your consent for the use of these cookies. You can disable the placing of cookies via your browser, but our website will not work properly.

Google Analytics
We use Google Analytics to keep track of how visitors use our website. We have signed a processing agreement with Google. There are strict agreements about what they can track. We have not allowed Google to use the obtained Analytics information for other Google services. We asked Google to anonymize the IP addresses.

Security
Security of personal data is of great importance to us. To protect your privacy, we take the following measures:

• Access to personal data is protected with a user name and password
• Access to personal data is protected with a user name and a login token
• We take physical measures such as locks and vaults for access protection of the systems in which personal data are stored
• We use secured connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data

Data protection officer
We have appointed a so-called data protection officer. This person is responsible for the privacy within our organization. Our data protection officer is K. Grootaers and can be contacted by e-mail at k.grootaers@ardol.nl and by telephone on +31 3 64 86 15 05 for all your questions and requests.

Changes to this privacy statement
When our website changes, we must of course also adjust the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

Access, change and delete your data
If you have questions or want to know what personal information we have about you, you can always contact us. See the contact details below.
You have the following rights:

• receive an explanation of what personal data we have and what we do with it
• insight into the exact personal data we have
• to have errors corrected
• the removal of outdated personal data
• withdrawing permission
• object to a particular use

Please note that you always clearly state who you are, so that we can be sure that we do not wrongly modify or delete data.

Contact details
ARDOL BV
Handelsweg 7
6114 BR Susteren
The Netherlands
info@ardol.nl
+31 3 64 86 15 05